Privacy Policy

Last updated: January 15, 2024

1. Information We Collect

At Simbo Sensi, we collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us for support.

Personal Information

  • Name and contact information (email address, phone number, mailing address)
  • Payment information (processed securely through our payment providers)
  • Order history and preferences
  • Communications with our customer service team

Automatically Collected Information

  • Device and browser information
  • IP address and location data
  • Website usage patterns and preferences
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Provide customer support and respond to inquiries
  • Send you newsletters, marketing communications, and promotional offers
  • Improve our products, services, and website functionality
  • Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With service providers who help us operate our business
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition
  • With your consent for specific purposes

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of marketing communications
  • Request a copy of your personal data
  • Lodge a complaint with relevant authorities

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through our cookie management system.

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13 years of age.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: [email protected]
  • Phone: +1 (416) 555-SPICE
  • Mail: 1234 Spice Street, Toronto, ON M5V 3A8, Canada